Royce never considered himself much of a chef. He enjoyed cooking at home, sure, but the idea of crafting restaurant quality wood-fired pizza in his own backyard? That seemed like a stretch.
Then he discovered Jalando Pizza Ovens and everything changed.
What started as a simple search for a good pizza oven turned into something much bigger: a passion for wood-fired cooking, an unexpected sense of community, and a connection with a business that truly cares.
“I recently purchased my first pizza oven, and I have to say, the customer service I received was exceptional,” Royce says. “From the moment I walked in, I was greeted with warmth and enthusiasm. The staff was incredibly knowledgeable, guiding me through the options and helping me find the perfect oven to match my needs.”
But Royce’s Jalando journey repeated itself again, as when he moved house his pizza oven was sold with the home and purchased another one from Jalando Pizza ovens. In fact he loved his JA70 tiled Ash granite oven so much ,he purchased the exact same oven again.
Royce’s journey started like many others: with a curiosity about wood-fired pizza ovens but very little knowledge about what to look for.
The moment he stepped into Jalando’s showroom, though, he knew he was in good hands.
“The team wasn’t just selling ovens. They were genuinely passionate about what they do,” he says. “They didn’t just talk about features; they shared cooking tips, explained heat management, and made sure I felt confident in my choice.”
For a first-time buyer, that level of care made all the difference. It wasn’t just about finding a great oven, it was about learning how to use it to its full potential.
Bringing home his first Jalando oven was an instant upgrade to Royce’s outdoor cooking game.
Cooking with fire, he quickly learned, is both an art and a science. From managing the temperature to perfecting the balance of crisp crust and bubbling cheese, every pizza was a new adventure.
But it wasn’t just about the food. The process itself became something special.
“There’s something about a wood-fired oven that makes cooking feel more interactive, more connected,” Royce explains. “The smell of the burning wood, the sound of the flames – it’s an experience, not just a meal.”
It wasn’t long before friends and family were gathering around, watching the pizzas slide in and out of the fire, sharing in the excitement. His backyard became the go-to spot for pizza nights.
Some people buy a pizza oven and call it a day. Royce wasn’t one of those people.
After experiencing firsthand the quality, performance, and sheer enjoyment of his Jalando oven, he didn’t hesitate to return for a second purchase when he moved house. Yes Royce could have taken his oven with him, but chose instead sell it with the property and purchase the exact same oven again,
“The consistency in their service was incredible,” he says. “When I walked back in, they remembered me. They knew my preferences, my first purchase, even the questions I had last time. It felt like visiting old friends.”
For Royce, that level of personal connection is rare in retail these days. But at Jalando, it’s just how things are done.
What sets Jalando apart isn’t just their high-quality ovens. It’s the entire experience.
And Royce isn’t the only one who’s noticed. Across Australia, chefs, restaurateurs, and home cooks alike are turning to Jalando Pizza Ovens to transform their cooking.
Today, Royce’s wood-fired journey is well underway, and he’s the first to tell anyone considering a Jalando oven: go for it.
“If you’re in the market for a pizza oven, I highly recommend this place,” he says. “The combination of wood-fired products and outstanding customer service will keep me coming back for more.”
Because in the end, great pizza isn’t just about dough, cheese, and toppings. It’s about the right tools, the right people, and the right experience.
And for Royce Dalton, that all started with Jalando.
Ready to start your own wood-fired journey? Explore the full range at Jalando Pizza Ovens
